Experience in handling clients queries, helping in operations, organizing work structure . A challenging professional position in a banking/ insurance organization where I can put my skills in customer servicing, retention, selling and team – building abilities to good use. Now have started working as Administrative (Virtual) Professional and is specialized in Administrative and Operations Management, Project Manager, Data Analyst, Office management, Excel, Macros, Pivots, Social Media Marketing. Pursing online certification for six sigma, digital marketing. Specialties: IRDA certification,AMFI certification, Liabilities- Product & services, Third Party Product Module, Client profiling. Hands on experience with FINWARE- A banking software. Also experience in other software like- Cash In, Disbursement, DWMS used by transactional banking group.