This is Ipsita and nothing makes me happier than a perfectly running piece of code. I have 9 years of experience in ServiceNow where I have worked on multiple development, implementation and integration project. I have hand-on experience on ITSM /ITBM/ ITOM/Secops/FSO /HRSD module and continuously enjoy exploring the new features and products introduced by ServiceNow. I enjoy training young aspirant and enthusiastic minds and help them upskill in ServiceNow. I have implemented and worked on projects for clients from different domain (like banking/audit/investment/pharmaceutical/petroleum/pharmaceutical etc. ) as a ServiceNow Lead Developer Consultant/Architect/Business Analyst and Scrum Master and helped them to innovate and automate.