Indra is a management consultant at Kearney, and has a decade’s worth of experience in partnering with C-suite executives, government officials & regulators, addressing business problems which lie at the intersection of strategy, customer experience and data science. He has worked extensively in digital transformation programs across a wide range of industries ( Telecom, Retail, Manufacturing, Government, E-commerce) solving for cost optimisation, performance improvement, 1:1 personalization, capex reduction, marketing channel optimisation and inventory management to name a few. Key consulting engagements worked on- • designing customer journey touch-points in digital transformation programs • top-line growth through elevating Network & Channel quality of experience • Pricing, Revenue Management for key Consumer goods categories • Customer growth hacking ( acquisition, retention & churn prevention programs) • Promo effectiveness & Recommendation engines for online Retailers • Designing Total Cost of ownership programs Co-founder of CraftVeda (2013-2016)- a marketplace for sourcing organic cotton cotton seeds, and end to end operational journey of buying international carbon credits through manufacture of organic cotton apparel. Previously, a marketplace for rich, diverse, ethnic Indian handicrafts.