Experienced banking professional with Seven years of expertise in the banking domain. Served as a Senior Operations Analyst at ANZ. Attentive team player with a keen eye for detail and exceptional organizational skills. Proficient in effectively managing and prioritizing multiple projects concurrently, ensuring high levels of accuracy throughout. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Hold an MBA degree and currently pursuing an MSc degree. Seeking an opportunity to leverage academic knowledge and acquire practical experience. Eager to contribute to real-world projects, collaborate with industry professionals, and drive personal and professional growth. ✓Consistently recognized as the Star Performer for each quarter from 2016 to 2022. ✓Acted as the Single Point of Contact (SPOC) for Corporate Social Responsibility initiatives within the ANZ team. ✓Received commendations from clients and process owners. ✓Successfully met SLA and TAT while maintaining a 100% quality standard. ✓Awarded the R&R Award within the team. ✓Earned appreciation from stakeholders. ✓Introduced valuable risk mitigation ideas. ✓Proactively generated and shared valuable process improvement ideas to optimize operational workflows.