Result oriented, customer focused, highly seasoned senior management professional with expertise in Portfolio Product Management/ Digital platform strategy with a proven customer satisfaction record. Adept at interdepartmental coordination to maximize revenue, business functionality and efficiency. Overall 13 years of IT experience in Business , Product and Solution management roles for eCommerce domain (dot com and mobile), Altea PSS migration, Airline Digital transformation and Customer Experience with Major Airlines at various international locations. Proven track record of framing airline critical commercial strategies while ensuring it's alignment with successful solutions delivering key revenue and customer experience KPIs. Major domain area: Aviation / Airline IT / E-commerce / Revenue Optimization / PSS / User Journey Experience Roles : Portfolio Product Manager / Digital product / Solution Designer Process: SAFe , Agile (Scrum) Project management: JIRA, Excel, SharePoint, MS Project