Cloud Specialist (Data & AI Team) with a customer-centric approach, specializing in designing and managing cloud solutions to meet client requirements. My expertise lies in providing top-notch technical support and ensuring high levels of customer satisfaction. I excel in troubleshooting complex issues and delivering timely resolutions. With excellent communication and collaboration skills, I effectively work with cross-functional teams and clients to achieve desired outcomes. Additionally, I bring 4 years of experience as a Data Analyst, specifically in Google Cloud Platform (GCP), including expertise in tools such as Composer, Data Fusion, and BigQuery. I have a strong business understanding and have obtained SME status. I have also played a role as a backup Technical Lead, providing support across different geographies. In addition to my technical skills, I have organized successful events within my organization and I am aspiring to become a Data Scientist in the future. My dedication to exceptional customer service and driving successful cloud implementations makes me a valuable asset to any organization.