About me

A proven Design Leader with expertise in team building, design ops, and creating industry-leading experiences, I have 14+ years of experience in human-centred design and 10+ years in building and mentoring multi-disciplinary design teams. I help Design and Product teams uncover unmet customer needs, pain points and discover the right solutions that deliver both business value and customer value. Key Leadership Competencies and Achievements: ☆ Leading Organizational Growth: Proficient in orchestrating the expansion of design organizations, implementing robust structures, cultivating top talent, optimizing processes, providing comprehensive training, and leveraging cutting-edge tools to enhance both product design and user experiences. ☆ Solving Complex Business Challenges: Demonstrated expertise in addressing intricate business dilemmas and steering the development of customer-centric solutions with a strong focus on design excellence. ☆ Promoting Cross-Functional Synergy: Highly skilled in harmonizing collaborative efforts across diverse functions, infusing design thinking into operational frameworks, and consistently prioritizing the customer in shaping product strategies. ☆ Pioneering Product Innovation: At the forefront of driving design-centric product innovation, leading redesign initiatives, and championing the development of adaptable design systems. ☆ Nurturing Talent and Fostering Inclusion: A dedicated commitment to fortifying recruitment and growth strategies, fostering a diverse and inclusive design community, and sustaining a high employee engagement and retention culture. Mentorship and Industry Contribution: Actively mentored startups in product and design, recognized as an expert mentor at prestigious institutions like IIT Kharagpur and BITS Pilani, embodying an entrepreneurial spirit and dedication to enriching the ecosystem.