Results-oriented marketing professional bringing a wide range of experience in creating products and measurable marketing campaigns for fast-paced Internet companies. Successful in creating need based products (from conception to go-to-market to success). • Result oriented and inquisitive Product & Project management professional with extensive experience in multiple domains including Ecommerce, CRM and VAS. • Excellent track record of designing & implementing customer-first solutions turning unpredictable customer journeys into behavioral intelligence indicators thereby influencing & orchestrating continuous & consistent customer experiences across channels, touch points and lifecycle stages. • Deep understanding of Pricing, Promotions, CRM and Product catalog ranking algorithms. • Defining, Implementing & improvising UX & digital customer journeys for multiple B2C & B2B web, m-web and APP platforms including end to end implementations for financial inclusion, last mile delivery tracking applications. • Experienced in leading & conducting User Studies, prototyping, use case modeling, spearheading stakeholder discussions, Information Architecture Design and presenting to Business leaders for approvals. • Problem solving skills and quick leaning abilities to projects requiring business analysis, process improvement, business case preparation, quality assurance and change management. • Excellent communication, project management, objection handling, problem solving & task prioritization skills. • Hands-on with business productivity suites like MS Office, Visio, JIRA, Confluence and Visual Reporting and dashboarding tools like MS Excel and Tableau. • Extensive experience of working with Analytics tools like Adobe Analytics, Google Analytics and Appsflyer.