“However beautiful the strategy, you should occasionally look at the results.” - Winston Churchill With a career spanning over 20 years across scaled Start-Ups, Banking and FMCG industries, I am a high energy Business Leader with proven credentials in sales & marketing, strategic alliances, product development and innovative solutions delivery in a Growth Hacking environment. My association with Gillette, Standard Chartered Bank, Barclays and Niyo have provided me with exposure in market penetration, product innovation and customer experience management. I leverage entrepreneurial, critical thinking and decision-making capabilities to set up new businesses, launch new products, penetrate SMBs, Retail & Mass segments, ensure customer acquisition & retention and sustain revenue & profit growth. ✔ Start-up experience: » Founding team member at Niyo (Neo bank), built from scratch the CX management function responsible to provide Gold standard customer experience across business verticles of 2.0 M+ users in India » Founding Team Member of PeopleWorks (Cloud-based HR Tech product), bootstrapped from scratch to a working product with 100,000+ users in India ✔ Led change management initiatives at Standard Charted Bank to shift the preferred segment mix within the pre-set time for unsecured business right before the financial meltdown of 2009 to reduce losses A Sports and Adventure Enthusiast, I apply winning strategies to mitigate risks and meet objectives. Focused on delivering ‘What's Next’ and improving on ‘What Now, I look forward to challenging opportunities and delivering results in a start-up, well-established and turnaround environment. Let’s connect! Specialties: Business Strategy, Product Management, Business Development, Customer Experience, Key Account Management, Channel Development, Alliance & Partnership, Process Improvement, Risk Management, CxO Liaison, Stakeholder Management, Customer Relationship Management, Cross-functional Team Coordination, Team Leadership