As a Senior Account Manager at HDFC Bank, I manage the payment solution business for a portfolio of over 200 MNCs with a volume of 3000 Crores. I have more than 6 years of experience in the banking and finance sector, with a Master of Commerce, an Executive MBA, and a Post Graduate Diploma in Finance and Taxation. My core competencies include new business development, customer relationship management, analytical skills, and strategic planning. I am passionate about solving customer problems with modern technology and creating, scaling, and optimizing business portfolios that benefit both the company and my personal growth. I also enjoy leading the entire product life cycle management, from product launch to go-to-market strategy. I have demonstrated my expertise in corporate salary, credit cards, B2B vendor payment solutions, and prepaid cards by significantly devising automation in planning the service and engagement model, reducing turnaround time in service response and customer queries, and handling major products of the bank. I am always eager to learn new skills and domains, and I have acquired multiple certifications and diplomas in finance and taxation, cold calling, and handling customer complaints.