As a Business Analyst at University of Louisiana at Lafayette, I collaborate with cross-functional teams to identify and document business processes, leading to improved efficiency and alignment with organizational goals. I also play a key role in product management, contributing to the development of successful products through market research and requirements gathering. I leverage my Salesforce Certified Advanced Administrator (SCAA) credential and my data analysis skills to communicate technical insights and progress updates to senior leaders, ensuring a shared understanding of project status. I utilize Excel for advanced data analysis, including pivot tables, VLOOKUP, and macros, to streamline data reporting and improve data visualization. I maintain detailed documentation of processes, procedures, and project outcomes to support transparency and accountability. Prior to joining ULL, I worked as a Business Analyst at Cloud Craft Technologies and StackBOX, where I processed and transformed large volumes of data using SQL, NoSQL, and Python, leading to significant improvements in delivery model and data relevance. I also facilitated JAD sessions with the end users, development and QA teams, and managed client relationships, ensuring their needs and expectations were met. I am currently pursuing my Masters in Business Intelligence and Analytics at Stevens Institute of Technology, where I am learning how to apply advanced analytical techniques and tools to solve complex business problems and generate value. I am passionate about continuously learning and adapting to evolving business landscapes. I am open to new challenges and opportunities for growth. Connect with me to explore synergies and drive innovation together!