As a Senior Technical Program Manager at Clari, I lead and manage multiple programs that deliver innovative and scalable solutions for revenue operations. I am a certified Scrum Master, Scrum Product Owner, and SAFe 5 Agilist, with a keen interest in getting things done in an empathetic and collaborative manner. With over 12 years of experience, I have developed and maintained productive business relationships with key decision-makers across the organization, ensuring alignment of deliverables to business requirements. I have also coached and empowered development teams to adopt and implement agile methods and frameworks, such as Scrum and Kanban, and to improve their performance and quality through metrics and feedback. I have a strong background in quality assurance, risk assessment, dependency mapping, and project estimation, and I have successfully handled multiple teams and projects under different domains and technologies.