Help on a ServiceNow technical blocker

I am not an expert but if you need help with something that you are stuck with, I am happy to help. I have got a good exposure to the following aspects of ServiceNow - - Platform configurations - HRSD - ITSM - Virtual Agent - Service Portal - Agent workspace - Walk-up - Cloud Discovery P.S. I won't be working on your issues but just guiding your rightly to the solution.