I help organizations investigate complex production issues that are difficult to diagnose or reproduce. Over the past 25+ years, I have worked on enterprise applications built using .NET, Java, VC++, SQL Server, Oracle, IIS, and Enterprise Document Management Systems (EDMS). My expertise is in Systematic Production Investigation—understanding business workflows, analyzing application behavior, reviewing code when necessary, comparing environments, and systematically eliminating possibilities until the actual root cause is identified. I have investigated issues involving: • Production-only failures • Performance degradation • Deployment and configuration issues • Concurrency and multithreading • Office 365 integrations • PDF rendering and document management • Metadata inconsistencies • Legacy enterprise applications If your team has spent days investigating a production issue without identifying the root cause, I can provide an independent technical investigation to help uncover the actual problem.