Wvnees was extremely professional and although I missed my slot, he tried calling me and then texted me. This helped me connect. He was extremely patient and thoughtful while he understood my dillema of selecting the right laptop for my son who is going to start his BmTech course. Not being too technical, he clear d my doubts while he explained to me with examples what specs I should be looking for. Then as promised he sent me a few options Incan go for. Five starts for his professional approach and helpful nature.