Dynamic Email Marketing Manager with more than a decade of global experience driving revenue growth and customer retention through data-driven lifecycle strategies. Proven expertise in CRM and email marketing across platforms such as Salesforce Marketing Cloud and Klaviyo, optimizing end-to-end customer journeys. Experienced in leading cross-functional teams and executing high-impact campaigns that deliver measurable business outcomes. Strategic, analytical, and performance-focused, with a track record of scaling revenue and improving engagement across competitive markets. Skills - Retention Marketing - Email Marketing Strategy - Claude for Marketers - CRM & Lifecycle Marketing - Marketing Automation - Account Management - A/B Testing - ESPs (Klaviyo, Emarsys, Iterable, MailChimp, SendGrid) - Project Management - Campaign Management - Marketing Strategy - Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, Data Studio, and Einstien) - Figma, Canva, Claude AI - Data Analysis and KPI Tracking - Bilingual Email Marketing - Alia, Octane AI, Opensend - Postscript