I'm on an exciting journey, seeking new opportunities to leverage my extensive experience in IT Business Analysis. 🔍 About Me: With over a decade of expertise in Digital Business Analysis across diverse industries such as manufacturing, healthcare, the Internet of Things, finance, SaaS, and eCommerce, I have been working in international teams to deliver impactful products and solutions. My expertise includes evaluating the functionality and non-functionality of digital solutions, business modeling, and improving business processes, enhancing interfaces, and optimizing the usability of systems, always with a focus on delivering customer-centric results. 💼 My Competencies: - Identification of opportunities for improvement - Obtaining needed information from stakeholders to form requirements - Tracing requirements from business case to implemented solution - Preparation requirements documentation - Understanding the appropriate use of various analysis techniques - Domains: eCommerce, FinTech with PCI DSS, event systems, IoT, HMS (healthcare management systems) with HIPAA, ticketing systems, planning systems, etc Tools & Technical Proficiency: - Business Analysis: Confluence, Microsoft Suite, Notion.so, Draw.io - Project Management: JIRA, ClickUp, Monday, Trello, Slack - Wireframe, Prototyping, and Mockup: Figma, UIzard, Proto.io, Zeplin - Web Analytics: Google Analytics, Amplitude - Data Visualization: Microsoft Suite, Google Sheets, Tableau - Customer Relationship Management: Pipedrive - API: Postman, Swagger Area Of Expertise: - Flow Diagram: DFD, SFD - Documentation: SRS, FSD, SSD, Project Vision & Scope - Notation: UML, BPMN - Project Management Skill: Agile Methodology, GAP Analysis, Impact Analysis - Technical Skills: API, SQL, GIT 🌐 Why Connect With Me: I'm looking for a team or organization that values innovative thinking, strategic planning, and a commitment to excellence in IT solutions. If you're in need of an experienced Digital Business Analyst who brings a blend of technical proficiency, strategic insight, and a leadership approach that empowers teams, I'd love to connect. 📬 Let's Connect: Reach out via LinkedIn or email h.serednytska@gmail.com to discuss how I can contribute to your team's success. I'm excited about the possibilities that lie ahead and eager to bring my skills and experience to new challenges.