In my current role my focus is on defining and executing Product Strategy, achieve top line growth, supporting Sales efforts, and ensuring Customer Success through active usage. I’m a seasoned professional with more than 13 years of diversified experience across industries like CRM, Marketing Automation, Order To Cash, Insurance, Publication, Telecom, FMCG and Ground Transportation. My expertise lies in helping customers define and execute digital strategy for large scale customer experience transformation programs. I am a human centered design process enthusiast and have relied on it in a variety of scenarios to deliver successful web and mobile solutions. Having worked across the globe, I have come to appreciate cultural nuances which helps me cultivate deep and productive relationships with all my stakeholders. I'm available pro-bono if you're a not for profit. Also very interested in supporting start-ups.