
Building a new category sounds strategic. It's mostly operational — and most people underestimate how fast it breaks without the right infrastructure.
At ApnaMart, I built the Fruits & Vegetables category from scratch across multiple stores: GMV more than doubled, CSAT improved significantly, and wastage dropped sharply — all within 4 months. Before that, I launched horizontal commerce across 130+ new verticals in the CEO's office, building playbooks for assortment, NPI, QC, and delivery from nothing.
In this session, we'll cover:
Useful for: category managers, early-stage ops leads, founders building a new vertical.