RedHat Certified Engineer with 5+ years of experience of working in Remote Infrastructure Support. Cloud Computing, Linux Administration, Storage Administration (File, Block, Object) and Backup Administration in the IT Industry. Implemented and performed DR tests on different environments part of 7*24 support team with 100% customer-facing role Leveraged understanding of Application Architecture, Server Configuration, and Network Monitored alerts, impacting cloud infrastructure, and facilitated problem resolution for complex cloud infrastructure issues by escalating critical issues as per the Escalation Matrix A keen planner with skills in mapping requirements of clients and end-users Expert knowledge of Cloud Technologies like GCP, AWS, and Azure features and capabilities. Resourceful in responding to technical issues in a professional and timely manner Hands-on exposure to multiple, diverse technologies and processing environments Exceptional communication, collaboration & team-building skills with proficiency in grasping new technical concepts and utilizing the same in a productive manner.