About me

I have two years of hands-on experience as a Cloud Technical Support Engineer, I have developed a robust foundation in cloud technologies and a knack for solving complex technical challenges. My background has equipped me with a deep understanding of cloud infrastructure, customer support, and issue resolution. Now, I am channeling my expertise into a career in DevOps, driven by a passion for automation, system efficiency, and continuous improvement. During my tenure in cloud technical support, I have gained significant exposure to various cloud platforms, including AWS and Azure. I have become adept at troubleshooting, system monitoring, and providing comprehensive technical solutions to clients. My role involved close collaboration with development and operations teams to identify issues, deploy fixes, and ensure seamless performance of cloud-based services. In my current role, I am focused on expanding my skills in key DevOps areas such as CI/CD pipeline setup, infrastructure as code (IaC), and containerization using tools like Jenkins, Terraform, and Docker. I am eager to apply my cloud expertise in a DevOps context, working towards building scalable and resilient systems that support agile development and rapid deployment cycles.