if you are in the world of ServiceNow and specially thinking about platform reporting and analytics capabilities, you already know how important analytics are as part of your ServiceNow investment. ServiceNow has a great product documentations and number of resources to get you started but that’s not enough at all. We understand how it could be frustrating when you don’t have the right set of people who can guide you, help you, and provide you strategic direction to go deeper into Now Analytics and get the value. If you are new to ServiceNow or experienced customer, there is a possibility that you could be influenced by external factors while you are exploring platform analytics solutions, and as a result you ended up extracting records outside of platform for your analysis and start doing reporting into third party BI tools, as soon as you start thinking and doing so, that clearly indicates you have not realized the power of “Now Intelligence” and you missed the GAME! This all happens because of knowledge gap of technology and less understanding of answering the business questions. We can help in building the innovative data products/decision making capabilities or management system which can help executives to answer the business questions while leveraging the platform analytics features. I am deeply involved in ServiceNow “Now Intelligence” capabilities which includes GenAI capability, Reporting and Performance analytics application, process optimisation, Predictive Intelligence, Virtual agent, Natural language query NLQ, and Now Experience Framework.