Customer Revenue & Experience Executive with 15+ years in software , combining a strong foundation in Solution Engineering with a proven record of leading global post-sales teams to drive customer growth, retention, and advocacy. I currently lead a 35-member global post-sales organization at Spendflo — spanning Customer Onboarding, Account Management, and Procurement Services. My unique background in Solution Engineering enables me to bridge Product, GTM, and Customer Success, ensuring clients realize value faster and expand through deeper adoption. As part of the executive leadership team, I own post-sales strategy — from defining customer-centric OKRs to driving cross-functional initiatives that unlock revenue from existing accounts. My time building and scaling global Solution Engineering teams shaped my core belief: great customer outcomes begin with great product alignment. I champion close collaboration between Sales, Product, and CS to ensure the right-fit solutions are not only sold — but adopted, expanded, and celebrated. I believe in building customer-led growth engines, where trust, measurable impact, and advocacy create compounding value — for customers and the business alike.