I have been working as a Business Analyst bringing along major business-critical transformations which have helped me gain experience in business analysis, requirement elicitation, strategic assessment, technical feasibility / fit-gap analysis, effort estimation, design. I am confident that I would be a strong asset to any organization. I have a deep understanding of requirements elicitation and analysis, working with senior stakeholders, documenting and maintaining artefacts such as BRD, FSD, etc. taking part in daily scrums and maintaining implementation records through requirements traceability matrix. Apart from this, I am also actively involved in user testing the design assets such as wireframes/creative visualizations and organizing user training sessions on the newly released changes My professional expertise includes customer journey mapping through effective process modelling, conducting feature training, gap analysis, risk analysis, benefits analysis, stakeholder management/engagement, business improvements, conflict resolution, change management, system design/implementation and reporting. I also possess strong hands-on technical skills. I am skilled in platform analysis/design, client application development, and product designing. Elicitation Techniques: JAD sessions, Brain Storming sessions, Workshops, Experiments, Observation Analysis Techniques: User Story creation, Story Maps, Data Flow, State & Sequence Diagrams, Decision Tables Process Modelling: Microsoft Visio, UML, LucidCharts Tools: Jira, MS Office Suite, MS Projects, One note Project Management: Planning, Migration, Budgeting, Integration, Risk, Issue, Incident & Change Management Development Methodologies: Waterfall, Agile