Product Management Enthusiast | 10+ Years Experience I transform customer insights and business objectives into impactful product roadmaps and features. Currently at Melorra, I'm optimizing the pre-purchase and fulfillment experience, while personalizing marketing communication for targeted user engagement. Previously, at BYJU'S, I led the development of a project management tool and implemented AI-powered chat automation, significantly boosting customer satisfaction and NPS. I also spearheaded a team exceeding 300 designers and animators, producing over 1,200 hours of educational content. Skills & Expertise: • Product Strategy & Roadmaps • User Story Refinement • Market Research • Cross-Functional Collaboration • Backlog Prioritization • Stakeholder Communication Continuous Learning: Pursuing a Global MBA in Finance & Accounting (Liverpool John Moores University, Graduation: July 2024) to strengthen my understanding of market dynamics and growth strategies. Driven by Impact: I leverage technology to solve complex business problems, aiming to deliver innovative solutions that create value for customers and propel organizational growth.