About me

Gaurav is a Senior Software Engineer at LinkedIn, previously at Salesforce and Fidelity Investments, with a strong track record in problem-solving and hands-on experience in production systems using Java and JavaScript. He is also proficient in AI, C++, Python 3, Object-Oriented Programming, Web Development, System Design (both low-level and high-level), and Data Structures & Algorithms. He holds a B.Tech. in Computer Science & Engineering from the National Institute of Technology, Jaipur (NIT Jaipur). At LinkedIn, he works on the Foundational Infrastructure Components stack, making clusters autonomous through Apache Helix and ZooKeeper. This includes cluster-wide operations via ACM, high-throughput job scheduling with the Helix Task Framework, and platform systems such as InLogs (log aggregation), LockIn (distributed locks), and Spiral (change-notification at scale). At Salesforce, he contributed to Data Cloud, the first real-time CRM platform that unifies customer data across channels and systems into a single source of truth (SSOT). This platform powers real-time insights and enables automated actions using Generative AI and tools like Salesforce Flows across the entire Customer 360 ecosystem—spanning Sales, Service, Marketing, Commerce, Platform, MuleSoft, Tableau, Slack, Healthcare & Life Sciences, Financial Services, AppExchange, and more—helping businesses drive loyalty, improve ROI, and increase revenue. He also worked on the Industries Einstein team at Salesforce, focusing on building Machine Learning (ML), Deep Learning, and Data Science use cases by leveraging AWS, Data Cloud, and CRM Analytics. These solutions powered intelligent, industry-specific CRM features that extended Salesforce's impact across verticals, enhancing the capabilities of the Industries Cloud with smart, AI-driven experiences.