# Worked on automation tools like lightning flows, process builders, workflows, and approval processes, and good exposure to Lightning Web Components. # Configured custom objects, custom fields, page layouts, record types, custom tabs, and components to suit the needs of the application and the client. # Developed and maintained custom reports & dashboards, designed a record filtering strategy, and administered report and dashboard visibility and access. # Created profiles, role hierarchy, page layouts, and sharing settings, and configured permissions based on the organization hierarchy requirements. # Worked on various sf platform standard objects including accounts, contacts, opportunities, leads, custom objects, junction objects, and various relationships like master-detail and lookup relationships. # Managed user permissions, data security, access, and data import and export. Enforced data integrity with formula fields and validation rules. Managed duplicate records and data completeness. # Creating and managing products, prices, quotes, and orders. Worked on case management tools and case routing. # Identified possible adjustments to the lightning sales console using path, record types, and stages. # Worked on lightning app builder, customized and configured the lightning UI for both desktop and mobile experience. # Ability to learn and adapt to new technologies quickly and Good analytical, verbal, written communication, and interpersonal skills. # Skills: Salesforce.com Implementation · salesforce automation · Salesforce Service Cloud · Salesforce Lightning · Salesforce Sales Cloud · Salesforce.com Administration · Salesforce.com Development