I am a seasoned ServiceNow Architect with over 8 years of experience in designing and delivering impactful solutions across a wide range of industries, including Telecommunications, FMCG, and more. My career has given me the opportunity to work with global clients across the Americas, Europe, and Australia, helping them transform their business processes and maximize the value of their ServiceNow investment. As a ServiceNow Certified Technical Architect, I specialize in building scalable, secure, and future-ready solutions across modules such as ITSM, ITOM, CSM , OMT , TSM , TSOM and SPM etc. I take pride in aligning technology with business outcomes and leading teams through the architecture and delivery of complex implementations. I am also the founder of nowGurukul, which means “School of ServiceNow Knowledge.” This initiative is close to my heart as it allows me to share insights, mentor professionals, and contribute back to the ServiceNow community through knowledge sharing and collaborative learning. Driven by curiosity and continuous improvement, I enjoy meeting new people, learning from diverse perspectives, and pushing myself to grow every day. I believe every interaction is an opportunity to evolve—and I look forward to connecting with like-minded professionals.