Over the course of my career, I have managed complex Salesforce enterprise editions, supporting over 1000+ users at a time. I managed Salesforce clients and users and also gathered the necessary account requirements to successfully strategize and plan projects, then implement those plans to meet organizational needs. During my 4+ years working with Salesforce, I learned that strong communication and teamwork are just as crucial as fundamental technical knowledge. The following are some highlights of my qualifications and experience: * Designed, set up, and maintained Salesforce standard objects, custom objects, and junction objects * Created and updated users, reports, and dashboards to track pipeline stages for management visibility while integrating Apex applications with Salesforce accounts, such as Conga Merge and Outlook * Conducted user and administration training sessions to help clients utilize Salesforce and respective programs * Developed reports, dashboards, and processes to continuously monitor data quality and integrity * Managed the database for the team’s regions and performed basic administration, de-duping, and cleanup procedures * Managed ongoing support requests and the administrative needs of users * Monitored teams’ adoption rates and responded as needed, providing them with training sessions, communication, and documentation I appreciate the opportunity to bring my passion and problem-solving abilities to Charter Sales, as well as the chance to make a difference in how you do business. Thank you for your time and consideration