GENESYS CERTIFIED CLOUD PARTNER (CCP) EXAM 2025

Which one of the Genesys Reference Resources provides the latest community threads and status of the Genesys Cloud on its home screen?

a. Genesys Knowledge Network

b. Genesys Cloud ResourceCenter

c. Genesys Cloud Community - Answer ☑️✅a. Genesys Knowledge Network

Which one of the Genesys reference resources is the best place for trouble shooting configuration and feature descriptions as well as releases?

a. Genesys Knowledge Network

b. Genesys Cloud ResourceCenter

c. Genesys Cloud Community - Answer ☑️✅b. Genesys Cloud ResourceCenter

The CCP courses have a large number of links to which one of the following Genesys reference resources?

a. Genesys Knowledge Network

b. Genesys Cloud ResourceCenter

c. Genesys Cloud User Guide - Answer ☑️✅b. Genesys Cloud ResourceCenter

Which of the following services are available from Genesys Cloud CX?

a. Collaborate

b. Accounting

c. Communicate

d. Contact Center - Answer ☑️✅A, C, and D

Which one of the following models views Genesys Cloud CX as a grouping of services and the processing of data between those services?

a. Licensed component model

b. Services component model - Answer ☑️✅b. Services component model

Which one of the Genesys Cloud CX services provides directory services?

a. Genesys Cloud Platform

b. Genesys Cloud Collaborate

c. Genesys Cloud Communicate

d. Genesys Cloud Contact Center - Answer ☑️✅b. Genesys Cloud Collaborate

Which one of the follow