I am a Data Analyst proficient in Excel, SQL, Tableau and Python, working with large data sets. I am interested in real business and data driven problems and using my mathematics and data analysis skills to help businesses and organizations uncover valuable insights. I am self-driven with an analytical mindset and problem-solving skills. I have self-motivational prowess with the ability to work independently or with others to help an organization make informed decisions for optimization As a Data Analyst, I work with client and internal resources to identify, model and calculate key performance indicators to input into our product configurations. I configure the Uniphore product suite by analyzing key words, phrases and emotions associated with the KPIs. Utilize Uniphore tools to create tasks, activities and milestones for new and ongoing initiatives. Create and manage status plans. Collaborate with internal and external stakeholders to interview, research, analyze and derive business functional and technical requirements.