There are questions you might have right now, and you probably don't know how to fix them. Here's the answer: You need a UX professional to reveal critical pain points and provide recommendations to improve your product.
I will provide a new pair of eyes on your product from someone that has audited and improved user experience on many interfaces. My analysis is based on evidence, heuristics, and deep knowledge of UX, not on personal preferences.
The UX audit will be a highly visual report, covering the following areas: Usability, information architecture, navigation, visual design, and user journey.