

This ebook is specially designed for Gauhati University BCom students studying under the NEP FYUGP syllabus. It provides clear, simple, and exam-oriented notes to help students easily understand important concepts of Business Etiquettes and Soft Skills. The content is arranged unit-wise, making it easy to read, revise, and prepare effectively for examinations.
The ebook covers essential topics such as professional behaviour, communication skills, presentation skills, workplace etiquette, interview skills, group discussion techniques, and personality development. It focuses on building confidence, improving communication ability, and developing professional conduct required in academic as well as corporate environments.
Special attention has been given to practical aspects of soft skills including body language, email etiquette, telephone etiquette, listening skills, speaking skills, reading techniques, and writing skills. These skills help students improve their overall personality and enhance career opportunities.
The ebook is prepared in student-friendly language with structured explanations, key points, and exam-focused content. It helps save time, improves understanding, and supports better performance in internal as well as final examinations.
Key Features
• Based on latest Gauhati University NEP FYUGP syllabus
• Unit-wise structured notes for easy study
• Simple and easy language
• Exam-oriented important topics
• Helps improve communication and personality skills
• Useful for exams, interviews, presentations, and professional life
• Quick revision friendly format
• Suitable for self-study
This ebook is highly useful for students who want complete syllabus coverage in a simple and effective format while improving both academic performance and professional skills.