Welcome to my professional space, and thank you for your time. I'm Mark, a passionate and multifaceted creative leader with a deep-seated dedication to crafting exceptional digital and analog experiences. Currently serving as a Design, Research, and Innovation Lead –and also leadership scout – I bring over a decade of experience managing large-scale, multidisciplinary projects while maintaining a hands-on approach to my craft. I've had the privilege of collaborating with both early-stage startups such as Komoot, Horizn-Studios, German Autolabs, and Suza Technologies, as well as major DAX corporations including Deutsche Telekom AG, Deutsche Bank, Adidas, Siemens, Commerzbank, Postbank, E.ON, Mercedes Benz, and international big guys like Nike, BBC, Toshiba, Sony, and Apple. My work has not only improved business metrics and garnered positive user feedback but has also earned prestigious awards including the IF Design Award, German Design Award, Red Dot, UX Design Award, and Chicago Good Design Award. My expertise lies in bridging the gap between user needs and business goals through comprehensive User Research, UX and Service Design, Design Strategy, and visionary prototyping. I leverage Lean & Agile methodologies, human-centered design principles, and a commitment to creating solutions that benefit people, planet, and profit. From trend analysis to usability labs, my approach ensures that every touchpoint across the customer journey is thoughtfully crafted and impactful. As a Servant Leader, I prioritize the balance between achieving business success and maintaining team health. My commitment to strategic team building and fostering a culture of innovation, collaboration, and sustainability is at the core of my leadership philosophy. Colleagues often see me as a people-centric leader who creates a safe space for individuals to learn, shine, and make meaningful contributions. In my spare time, I explore and test AI tools, organize our UX Psychology Meetup (+3K Members), play in my band or ride the Ducati, next to that I play with my kids continuously fueling my curiosity and passion for innovation ;) Thank you for visiting my profile, and I look forward to connecting with like-minded professionals who share a passion for transformative design and innovation.