Singapore Permanent Resident Senior Business Leader with ~16 years of multi-disciplinary hands-on experience and proven track record of optimizing product performance, improving customer experiences, marketing efficiency, creating value, & competitive advantage via harnessing data, analytics, AI and Machine Learning, technology and platforms. Techno-functional candidature with good balance of analytical skill-set, industry know-how, commercial acumen and leadership skills to drive data-driven culture and innovation. Led various stints of setting up large high performing teams from scratch, owned commercial P&L targets and led machine learning & artificial intelligence use cases. Additionally, ran offshore COE teams, engaged external partners, and managed cross-cultural teams for national, regional, and group roles. With strong domain knowledge in the areas of payments, credit cards, unsecured and secured loans, wealth management, retail banking, digital banking, operations, marketing, and finance, provided strategic direction to teams with hands-on management style. Management Spheres: • Led go-to-market strategies for innovative product solutions that continue to increase customer acquisition and retention. • Seasoned Growth Hacker + Intrapreneur with experience in building various business units - including Channel partners, Merchant and Consumer portfolios across Asia Pacific and International markets in PayPal. • Cross-domain expertise in Analytics & Insights, Strategy and Business Operations, Program & Budget Management across FinTech/Payments, Telecom, Retail and e-commerce industries. • Orchestrated build of CRM platform and Lead Arbitration Framework for Relationship Managers • Drove multi-million incr. margins through array of AI & ML solutions designed to tackle complex business problems in mktg and measurement efficiencies, database mktg, digital transformation among various other disciplines. • Led analytics roadmap and annual planning across organizations, functions while building for efficiencies and productivity enhancements through rigorous prioritization and execution discipline. • Innovation and Analytics thought leader / External Speaker Specialties: E-commerce, FinTech, Payments, Analytics, Strategy & Business Operations, Customer Acquisition, Activation & Engagement , Portfolio Optimization, P&L Management, Product Innovation & Management, OmniChannel Strategy, Merchant Services, Risk Assessment, B2B, B2C, Marketing, Digital, AI & ML Tools: Python, SQL, Teradata, Tableau, Qlik view, Micro-strategy, SAS, R, SPSS, Sales Force