0 to 1 Product Manager with nearly 12+ years of experience in Business Analysis, Healthcare IT (Provider/Payer), Research, Training, Data Analytics, Evidence-Based Measures(EBMs)/ Clinical Decision Support System (CDSS), Consulting, Practice Management System (PMS) and Electronic Medical Record (EMR/EHR/HIS)Implementation such as EPIC, MD Synergy, and Hospital Administration with expertise in clinical workflows. • Certified in Business Analysis from ISEB (BCS): The Chartered Institute for IT, United Kingdom. • Green and Bronze Certification for Lean implementation at a corporate hospital, Gurgaon. • Gained extensive exposure for healthcare systems in India and USA (hospital system like EPIC/EMR/Epic Application) • Proven record of excellent performance in delivering the breakthrough business results, leading operational excellence initiatives such as end to end HEDIS certification, ONC certification for product with eCQMs (EP and EH measures) • A distinction of expanding businesses from scratch and streamlining operations. Identifying problems, examining medical data, analyzing revenues, interviewing staff, and identifying ways of reducing costs. • Building business solution's (As-Is & To-Be Analysis) and GAP analysis; monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures. • Resourceful at maintaining a business relationship with clients to achieve quality service norms by resolving their service-related critical issues. • Demonstrated effective results with business leaders to identify and prioritize process improvement opportunities through Lean Six Sigma initiatives. • Proficiency in various kinds of documentation, reports for analysis and development of a new product/software.