Business Analyst with 6+ years of experience supporting business solution software and analyzing business operations. Skilled in Microsoft Excel, Redmine, Jira, Wireframing & Mockups, Scrum, Sprint Planning, Testing, Customer Service, Communication, Teamwork, Agile methodologies and CMMI Level 3 documentation. SFC (Scrum Fundamental certified) and SFPC (Scrum foundation professional certification ) certified. Experience in working (ECommerce | Education & e-Learning | Insurance | Travel & Hospitality | Food & Drink | Medical & Healthcare | Transportation | B2B Solutions ) domains.