BA in Retail Banking – A Comprehensive Guide with Diwakar Singh

This comprehensive guide empowers Business Analysts with in-depth knowledge of the retail banking domain, covering systems, processes, regulatory frameworks, and modern digital trends. It serves as a practical roadmap to:

• Understand core banking systems, products, and customer journeys
• Bridge the gap between business requirements and technical solutions
• Effectively manage stakeholders across operations, IT, risk, and compliance
• Navigate project methodologies (Agile, Waterfall, Hybrid) confidently
• Contribute to real-world initiatives like digital onboarding, UPI integration, and fraud detection
• Prepare for interviews, certifications, and career advancement in the BFSI sector

Whether you're new to banking or aiming to grow into senior BA roles, this guide provides the domain expertise, tools, and templates to excel in retail banking projects.