A voice AI that answers real phone calls — and knows exactly when to stop and hand off to a human.
This ready-to-use n8n workflow powers a live voice agent that checks appointment availability, verifies insurance, books appointments, and escalates urgent or distressed callers to a real person instead of guessing.
What You Get:
✅ Complete voice AI receptionist workflow (n8n)
✅ Real-time voice handling via Vapi (4 fully configured tool integrations)
✅ Live appointment booking, logged automatically to Airtable
✅ Insurance verification check
✅ Human escalation via gotoHuman for urgent/distressed/out-of-scope calls
✅ Full Vapi system prompt + first message, ready to paste in
✅ Sanitized sample workflow file (.json)
✅ Complete setup guide — every Airtable field, every Vapi tool config, every bug I hit building it and how I fixed it
Why This Is Useful: