As a Learning and Development professional, I specialise in coordinating and managing end-to-end training operations to support organisational growth and employee development. With hands-on experience in administering learning management systems (LMS), organising external training programs, and generating insights through Power BI dashboards, I ensure seamless delivery of learning initiatives. I am adept at: -Managing the L&D inbox to streamline communication and support queries. -Coordinating a variety of external training programs, including compliance and personal development. -Processing training requests, managing invoices, and maintaining accurate records in Learn Upon. -Supporting large-scale learning events through effective logistics, planning, and documentation. -Enrolling new joiners in mandatory training pathways and tracking completion metrics. -Gathering and analyzing course feedback, and presenting findings via tailored thematic analysis. -Assessing training needs by distributing evaluation forms and arranging relevant learning solutions.