Greetings! Thank you for choosing our services.

Please read the following carefully:

Booking and Confirmation:

All sessions must be booked in advance and confirmed.
By booking a session, you agree to the terms and conditions outlined herein.

Session Timing and Duration:

Sessions are scheduled for a specific date and time agreed upon by both parties.
Please ensure punctuality; a grace period of 10 minutes is allowed. Sessions not commenced within this time will be considered cancelled.

Cancellation and Rescheduling:

Clients must provide at least 24 hours' notice to cancel or reschedule a session.
Failure to provide adequate notice will result in a cancellation fee.

Fees and Payments:

Payment is due at the time of booking or, if agreed, before the session starts. There is no postpaid option.
Fees are non-refundable except in exceptional circumstances. Proper and acceptable reasons will be accepted.

Confidentiality and Privacy:

This is a safe and non-judgemental space where you can explore and understand your issues and challenges, all information shared during the session is confidential unless the client poses a threat to themselves or others.
Your privacy and confidentiality will be respected in accordance with professional ethical standards.

Consent and Participation:

Participation in counseling sessions is voluntary.
Clients must provide informed consent for the counseling process and any proposed interventions.

Professional Conduct and Safe Space:

This is a safe space to discuss your issues openly and honestly.
Lewd or inappropriate discussions are strictly prohibited, The counsellor reserves the right to terminate the session immediately if such behaviour occurs.

Emergency Situations:

In case of emergencies or crisis situations, clients are advised to contact emergency services or appropriate support agencies. Please note that this is not a suicidal helpline.

Technology and Communication:

Virtual sessions require a stable internet connection and appropriate technology.
Clients are responsible for ensuring suitable conditions for effective communication during sessions.

Changes to Terms and Conditions:

These terms and conditions may be updated or modified periodically. Clients will be notified of any changes in advance.

By booking a session, you acknowledge and agree to abide by these terms and conditions. If you have any questions or concerns, please contact us for any further clarifications.

Emergency

Dhurga Ravichandran