Currently working as a Technical Writer at Zoho, where I create clear, concise, and user-friendly documentation for Zoho FSM while also conducting training sessions to enhance user adoption. My passion for teaching, writing, and speaking allows me to simplify complex concepts and make knowledge more accessible. Previously, I worked as a Data Processing Analyst at NIQ, handling large datasets and ensuring accuracy for data-driven insights. I bring both technical expertise and a structured approach to knowledge sharing. Beyond my technical skills, I thrive in teaching, training, and public speaking, helping individuals and teams upskill effectively. I’m always eager to learn, collaborate, and contribute to impactful projects.