Paid Discovery Call

What is a Discovery Call?

This 60-minute paid discovery call is designed to help us align on the goals, scope, and context of your user research project.

During the session, we’ll discuss your business objectives, target audiences, key questions you hope to answer through research, any constraints or timelines you're working with, and what success looks like for your team.

This conversation will also allow us to explore the most suitable research approaches for your needs. The insights gathered during this call will directly inform a tailored research proposal, outlining recommended methods, timelines, deliverables, and costs.

The session is also a chance for you to get a sense of how we work and how we can add value to your business.

Why is this a charged service?

I don’t charge for all discovery calls or proposals, but there are some instances where I do:

• I need to conduct multiple stakeholder interviews, get stakeholder alignment on the requirements or review existing research before I can create a meaningful proposal.
• The client needs a research roadmap as a standalone deliverable to be implemented inhouse.
• If we haven’t worked together before, especially when the project requires deeper consultation, strategic framing, or if the scope is still being defined. This helps ensure mutual commitment and prevents situations where significant time is spent without clear next steps. That said, if your project is already well-scoped or comes through a trusted referral, I may suggest a complimentary call instead.

Note:

• This charge can be adjusted against the project fee, post project approval.
• This call is typically the 1st step of a longer discovery sprint. The cost includes the discovery sprint and a detailed research proposal rather than this first call only.