Over 14+ years of IT experience, including ServiceNow platform covering ITSM , ITBM , HRSD , CSM, Asset Management, SecOps , CSDM, Service Portal, Integrations, Automation, Project Management and Business Analysis Functional and Technical knowledge of the Service Now Platform and experienced in delivering medium to large-scale ServiceNow implementations. Skills : • ServiceNow Administration • ServiceNow Scripting • ServiceNow Consulting • Business Analysis • Project Management • Process Documentation • User Acceptance Testing • Defect Management • Test Management • Coaching and Mentorship • JavaScript , HTML • ITIL • Visio , Sharepoint , Visual Studio • MTM , JIRA ,Quality Center • SDLC, STLC, Agile , Scrum