IIT- Delhi (Program Management), Severals years of experience in Data Management, Program Management, Process Management & Business Intelligence - skilled in leading, directing and managing a team responsible for all aspects of Reporting, coordinating and BI processes. Provided the insight and guidance to ensure the MIS / Process Flow / Credit control Team supports and partners with Sales, Marketing, and Operations to achieve mutual business goals. Special skills includes developing processes to track performance, enhancing operational / administrative effectiveness, meeting operational goals with cost, timelines as well as quality parameters. Provided specialist advice, guidance and service on leading data analysis practice to all departments; lead in the identification, assessment and management of potential risks associated with differing sourcing strategies. Responsible for giving insight into high-level operational decisions to ensure that products/ services efficiently move along the best quality standard achieving the maximum cost benefit and achieve the best competitive advantage. Skilled with software – MS- Excel, Microsoft Power BI, MS-Project, MS-SQL, QlikView, Salesforce, Fresh Service ,Tableau and Data warehouse.