• Identify & manage national and international clients for potential business development towards high value customers and strategically securing profitable business while sourcing outbound & inbound cargo through various Shippers & Consignees • Take care of top and bottom line revenues handling exports as well as imports providing end to end logistics & shipping solutions and seamlessly dealing with importers, exporters and manufacturers etc • Evolve market segmentation & penetration strategies to achieve targets & identifying key/ institutional accounts and strategically secure profitable business in terms of yield increment/ order • Accountable for sourcing agents to handle shipments across the Globe with strict adherence to SLA and negotiating best freight rates with agents & shipping lines, • Accountable for overall operations including order booking, vessel space allocation prospecting and inventory forecasting while selling the most profitable cargo • Recognize financially strong/ cost-effective and reliable new markets and establish strategic alliances to facilitate deeper market penetration thereby increasing profit margin • Deftly handling commercial and administrative functions while regularly liaising with various agencies . • Instrumental in Market Research, Corporate Sales & Marketing and Relationship Management • Interact with client on a personal level to understand specific requirements offering customized solution to maximize customer satisfaction • Responsible for timely service delivery as well as collections from the clients within the stipulated credit period while managing the distribution system of the company and maintaining smooth operations • Retain customers by providing best possible service in terms of immediate response to enquiries, quick execution of orders & by keeping the customer updated