I’m a global leader with more than 22 years of extensive experience in managing teams of different size and scale.Strong focus on strategic transformation through business aligned IT strategy, technical innovation, efficient end to end process and strong leadership.I am deeply passionate about building and developing teams, empowering them to achieve their goals and taking them to the next level. Championed team work in deliveries across multiple geographies with record customer satisfaction and people engagement scores. Certified Executive Coach with over 2 decades of experience in developing the teams. CORE COMPETENCIES Application Support | Knowledge Management | Agile | Technical Design | Monitoring| Operational Automation | DevOps | Application Support | Process Re-engineering | Executive Coaching PERSONAL ATTRIBUTES: Servant Leader | Collaborative & Open | Calm& Decisive | Strategic & Practical Thinker| Adaptive & Agile I am a strong advocate for diversity of thought to drive superior outcomes. I am highly passionate hands-on technology leader enabling the teams to unlock their true potential ,strengths, resilience, and creativity in highly demanding situations. I see my role as a great coach growing people selflessly , building self empowered teams. Key Career Highlights: * Hands-on techno-functional banking and Insurance professional with strong business domain experience, certified in Web architecture, ITIL, Operational Monitoring using Splunk and Project Management * Change Agent: Led Supportability Rating Uplifment programme from India * Led 150+ member Application Support India team to deliver end-to-end support of global applications with record customer satisfaction and people engagement scores. * Worked directly with business in onsite coordinator role at Metlife. * Led Market Place initiative in Bengaluru as part of New Ways Of Working transformation . * Passionate about team building activities building a well connected community.