• Highly competent Test Manager / Senior QA Engineer with nearly 20 years experience across various environments. • Results focused with the ability to manage teams or work in a standalone capacity. • Highly analytical with a keen eye for detail. • Ability to diagnose, test, report and support across multiple sites and countries. • Focused on streamlining testing processes whenever possible using automation (BDD, Selenium, etc.). • Confident creator of new ideas and problem solver with the ability to think on my feet. • Responsible for liaising with business units spread across the UK, and India. • Fully ISEB qualified. • Focused on the customer experience and improving customer satisfaction at all times. • Strong project management skills with the ability to manage multiple milestones at once. • Ability to communicate with all types of people to ensure that projects and strategies are understood to maximise effectiveness. • Advanced IT skills including Microsoft Office, programming languages, and relational databases. • Previously SC cleared. Specialties: • BDD, Lettuce, Selenium, Python, Perl, Shell Scripts, SQL, HTML, XML, Sed, Awk • Managing onshore & offshore resources in order to support multiple projects • Document Management & Version Control • Defect Management & Reporting • Agile & Waterfall Methodologies