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    Utkarsha

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About me

- **Current Role**: Business Analyst at Bajaj Finserv, focusing on Payments Gateways and Invoice Financing, Dealer Onboarding. - **Key Responsibilities**: - Led cross-functional teams for product development and implementation. - Used Agile frameworks to define requirements and deliver MVPs. - Conducted UAT, CUG, and production releases. - Documented BRD and FRD for clear business and functional requirements. - Worked with Microsoft Azure, Jira, Draw.io, and BPMN processes. - Delivered solutions that increased business penetration by 10%. - **Interests**: Product Management, Business Analysis, Consulting, Technology, FinTech, Digital. • Product Execution & Delivery: Led cross-functional teams to define requirements, develop MVPs, and deploy critical solutions such as Gen AI-powered document capture, image recognition, and AI-driven lead prediction to improve conversion rates and operational efficiency. • Stakeholder & PMO Management: Effectively managed multiple stakeholders, including Business Owners, Risk, Compliance, Legal, and Payment teams, ensuring alignment across departments and smooth execution of business priorities. • Revenue Growth & Business Impact: Spearheaded the launch of an end-to-end Dealer Onboarding App, which significantly outperformed other onboarding channels, achieving 70% penetration and contributing to a 46% increase in revenue. • Sales-Driven Insights & Product Enhancements: Conducted on-field sales feedback calls to identify real challenges faced by users, moving beyond hypothesis-driven testing to implement practical and impactful product improvements. • Agile Development & Prioritization: Managed and prioritized critical business requirements using progressive burnup charts, ensuring efficient execution of product roadmaps and timely sprint deliveries. • Testing & Deployment Excellence: Led comprehensive User Acceptance Testing (UAT), Closed User Group (CUG) testing, and production releases, minimizing risks and ensuring seamless go-lives for high-impact projects. • Process Optimization & Documentation: Developed detailed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) to ensure clear communication between business and technical teams, driving structured product development. • Technology & Tools: Leveraged platforms such as Microsoft Azure, Jira, Draw.io, and BPMN for workflow automation, process mapping, and seamless project execution.