Unleashed

5
Unleashed
50100
30 mins
  1. Service 1: The "Future-Ready" Fresher (Entry Level)
  2. Focus: Communication, Adaptability, and Logical Thinking.
    • AI-Enhanced Assessment: Using AI tools to analyze your speech patterns, tone, and clarity for immediate, data-driven feedback.
    • The "STAR+Process" Method: I teach you how to structure your answers using Lean principles—focusing on efficiency and problem-solving, even in basic scenarios.
    • BPO Simulation: Real-world roleplays for Customer Service, Technical Support, or Sales, focusing on Active Listening and Empathy.
    • Resume Optimization: Aligning your profile with BPO-specific keywords and modern hiring standards.
  3. Service 2: The "Process-Driven" Leader (Team Lead/Managerial)
  4. Focus: Performance Metrics, People Management, and Strategic Planning.
    • Metric-Based Mock: I challenge you on KPls (AHT, CSAT, FCR, Attrition) and how to move them using Root Cause Analysis (RCA).
    • PM Frameworks for Leaders: Learn to answer situational questions (Conflict Resolution, Escalation) using Google Project Management principles: Stakeholder Management, Risk Mitigation, and Resource Allocation.
    • The AI Advantage: I coach you on how to talk about leveraging AI to automate reporting and improve team productivity—positioning you as a "Modern Leader."
    • Six Sigma Thinking: Training you to explain your past achievements through the DMAIC (Define, Measure, Analyze, Improve, Control) lens to prove your ROI to the company.
  5. What You Get in Every Session:
    1. 30/60-Minute Intensive Mock: A realistic, high-pressure interview environment.
    2. Detailed Feedback Report: A scorecard covering Communication, Technical Knowledge, and Leadership Potential.
    3. Personalized "Action Plan": Specific steps to fix your gaps before the real interview.